Terms of service


Before I accept to do any work with you I do require you to read and agree to my tos, this is to protect both you and me.

GENERAL TERMS


Please write in a clear and nice manner.
Provide clear references.
Not a wall of text.
Any ill behaviour will not be tolerated and your commission will be canceled if it occurs.
If you fail to follow the rules provided I have the right to decline your commission.

PAYMENT


All commissions must all be paid in full upfront.
The currency accepted is USD only unless stated otherwise.
I only accept PayPal as a form of payment.
Once I have started on a commission a full refund will not happen, you will have to pay for what has been done and I'll refund the rest and you'll get the work that has been done.

PROCESS


Work In Progress will always be given unless the buyer has asked not to receive one.The time for your commission to be completed can be up to 3 months depending on many factors such as;
Health, order of commission, complexity, other setbacks.
If any of the things stated above occurs you will be notified asap.

CUSTOMER SATISFACTION


I will do everything I can to make my customers happy.
However after a commission is finished, only small changes are allowed to be made.
Such as small colouring/marking mistakes.
Any great changes will come with an extra charge.
Such as an outfit change, outfit addition or subtraction, background change or anything that makes me have to redraw it completely.
If your reference is unclear please add additional images or description of the character(s), if it is not added I will follow the reference given and any changes outside of what I'm given will come with a small fee.
Make sure to be clear in your order what you aim for.

CANCELING/REFUNDING POLICY


I have the right to cancel and refund the money for your commission at any time.
If you wish to cancel and get a refund, contact me and we will sort things out.
If I have started on your commission you will only get a partial refund.
If money has not been sent yet the commissioner has the right to cancel the commission.
If you have started and canceled commissions multiple times you will be blacklisted.
If you file a chargeback against me, your right to everything I have made for you will be retracted and I have the right to sell the copyrighted artwork to new buyers.
You will be forbidden to ever commission me, Zombiebunny, ever again.
I have the right to post a public beware against you.
I also have every right to file a complaint and cancel the refund.
Any statement can be bound to change if discussed with me, the artist, prior to the commission

DESIGN RULES


When you adopt or trade for one of my designs, please do not remove them from toyhouse. I'd like to be able to see their profile and keep track of the design.If you choose to sell or trade the design, please don't sell them for more than you bought them for, and if you got them in a trade their monetary value is zero until you add purchased art or literature.
if you are found buying or trading characters to boost their worth with personal art to sell them a short time later, you will be blacklisted.
You can re-design my design as long as the old design is still recognizable.Unless it's discussed beforehand, do not use my designs for commercial purposes, if you do wish to use them for commercial use then please contact me and we can discuss it.You can use the design for personal use tho I do ask that you don't claim the design as your own.If you have gotten a design for free from me through a gift or raffle, then you may not sell them for any currency art included, unless you have added art, then you may trade only.I ask you respect my rules as i feel they are quite lenient when it comes to design rules, I won't force back a design just because you break my rules but you may be blacklisted